Service and Availability

  • All standard products are available either ex stock or on short lead times. Delivery within 48 hours is standard in the UK. Overnight delivery is available at a small additional cost
  • Metrode's uniquely flexible manufacturing system ensures rapid response to requests for less common products and non-standard sizes
  • Staff in the well-informed Customer Care Department will provide up-to-the-minute details on all products and their availability, supported by the Technical Department where necessary
  • Customer Care staff progress every order through to its safe arrival with the customer
  • Field-based staff can advise on procedural aspects and other factors which affect optimum performance

Demonstration, training and evaluation facilities at Metrode's headquarters are available for all major welding processes. Training courses are run on a regular basis for Metrode's own staff, distributors and customers